Customer & Market Surveys
Townsend has been a trusted provider of expertly executed customer and market surveys since 1977. Every year our multi-lingual industry experienced staff completes thousands of interviews with management, purchasing, technical, operations and plant level personnel at manufacturing companies around the world, covering a myriad of topics impacting both global and local markets.
Coupling our expertise & efficient global resources with proven & effective methods, our industry acclaimed approach delivers actionable results and an exceptional customer experience.
Global Database
Market Activation
What We Offer
Townsend executes strategic market research and customer surveys on both ad hoc (single-client) and multi-client platforms. Our clients include major raw materials suppliers in the Americas, Europe, Asia Pacific, and the Middle East. We design programs that span individual business units and the company's entire scope of operations, working collaboratively with our clients to determine the most efficient and customer-centric methods for data collection, level of detail desired, and business data required.
Why It Matters
Who It's For
- Petrochemical/polymer producers
- Polymer converters and additives producers
- Technology and catalyst suppliers
- Compounders and distributors

Benefits to Your Business
We understand that custom research is just that – designed specifically for your business objectives. Whether you’re looking to better differentiate your brand, benchmark customer satisfaction or expand into new markets, Townsend can help you unlock incremental growth by providing granular and actionable insights on unmet needs.

Pricing
We can help with
Why It Works
Let’s shape your next move together.








